The venue itself is very nice. The desserts themselves are very good quality, and they're presented well. The big let down is the service element. My family and I entered at 1800 and left at 2030. We were told we had a table booked prior to arrival. On arrival we were told ot was too busy and we should wait. We were sat upstairs, which is in fact a dining area. However, we were told we'd need to wait until a table became available downstairs. We waited for 45 minutes, before we were eventually told they were going to begin serving upstairs. We then waited and had to prompt the service staff to take our orders, because they thought we had already ordered for some odd reason. Orders were taken and whilst they were quick and most of it was correct, some elements were not. However this was quickly rectified. The desert itself was very good, however it was clear there was a lack of staff and service standard. If this is rectified, it can turn into a much nicer experience.
I was very bored these last few months sitting at home and now that places are opening I finally got out and Haute Dolci is definitely a MUST GO. The beautiful pink tree in the middle really gives out good vibes and is definitely an amazing place to take pictures! The dessert was so much better than the other ones in Wembley and the mocktail(Mango Passion) wanted me coming back for more. The food took a little long to come but it was absolutely fine as I spent that time taking pictures with the lovely environment and the food was definitely something to wait for and it was understandable as it was its 1st day but this restaurant definitely has potential!
Amazing place with lovely staff and decor. It was my birthday and the staff were very welcoming and went out of their way to make my day special. I really appreciate their service (Ahmed and Fatima). The dessert was very tasty and fresh. I can’t wait to visit this place again!
Went to Haute Dolci with a some friends yesterday and we were all pleasantly surprised by how delicious the deserts were. Portion sizes were perfect and the deserts were not too sweet. The staff were so lovely, polite and helpful despite being super busy. The girl that served us was so sweet. Can’t wait to go back.
Fantastic! The aesthetic and decor of the restaurant is fantastic, and like no other place I've ever seen. Makes you want to come back and visit. Also, they have the most comprehensive menu I've ever seen. So many different desserts to choose from. The dessert I did end up ordering was a good portion size and tasted amazing. Great customer service. Everyone ensuring you are well taken care of. Ended up going on their opening week so minor inconveniences (till not working when paying the bill) are to be expected if visiting soon. All in all, I had a wonderful time here and would definitely return again. 10/10. Highly recommend.
Click the Contact Us button to learn how to feature your business prominently. Your visitors deserve to know!